In the last post, I shared with you some of the reasons why I decided to ditch Bluehost as my main host for this website.
I briefly touched on the process and the outcome of migrating my blog over to SiteGround. If you missed that post you can read it here at a later date.
Recently, I decided to migrate yet another website of mine from Bluehost to my GrowBig shared hosting plan with SiteGround, so in this post, I want to share with you the exact steps that I took to make this move successfully.
It was a smooth transition, however, I did run into a spot of bother, but it all worked out well in the end and I’ll explain what happened next.
Finally leaving Bluehost behind
In May of 2015, I decided to leave Bluehost for good. And I’d heard a lot of great things about SiteGround at the same time that I was shopping around for a more reliable web host provider.
Many of the web hosting review sites, and many of my blogging colleagues were recommending SiteGround web hosting so I decided, hey, why not give them a try.How to successfully migrate your WordPress site from Bluehost to SiteGroundClick To Tweet
Migrating from Bluehost to SiteGround for this particular website went very smoothly, without a problem, and the entire process was quite quick and effortless almost.
For my niche site JusticeForDadsUK.com, however, whilst it was still a smooth transition, I did run into a few problems.
Here’s what happened from start to finish.
The aim of this post is to help you take the steps of migrating your website from your current host, to SiteGround should you wish to. Here I’m sharing my experience with you.
The first thing that I did was to log into my SiteGround web hosting account as per normal. From the Home tab, I clicked on the Support tab and then clicked on the link to Transfer Website, see image below.
I was then greeted with the website transfer form, where I had to carefully fill in the details required to migrate my website over from my current host Bluehost.
Just to make you aware that website transfer is a paid service.
It’s free if you’re opening a new shared web hosting account with SiteGround for the first time, and as long as your site is under 1GB in size. The transfer fee is normally $30 per website / cPanel.
Click here to start transferring your site to SiteGround.
Once the form was filled and submitted, I simply waited.
A few hours later I got an email from one of SiteGround’s tech support staff to say the process was complete, wow I thought, happy days, right?
No… not happy days. Not yet anyway.
The database I requested to have moved for the site in question was the wrong one.
The SiteGround team had moved the wrong database to put it simply.
I double checked phpMyAdmin to make sure I wasn’t wrong and to make sure I didn’t make a mistake requesting the wrong site, but everything checked out on my part.
So, yep… there before my very eyes was the wrong database. I reopened the support ticket and responded to
What happened next?
I reopened the support ticket and responded to the technical support team to tell them that they had moved the wrong site for me.
I clearly stated which database I wanted moving when I filled out the transfer form, the database name is bodyboar_wor2, instead, the database to another site that I didn’t want to use was transferred.
Just to clarify, I have little technical knowledge or experience with hosting or site migrations, I’m still learning about this area even though I’ve worked with WordPress for many years.
This was a little bit frustrating for me to say they least. I waited for a response from the SiteGround team…
…19 hours later I received a response from a SiteGround technical team member, it said:
…Fabrizio I have created a new database called Magnet44B_wor2 in which I have imported bodyboar_wor2… See below.
Heck this time yes!
So what’s the point in me sharing this experience with you?
Here’s the reason why I wanted to share this story with you.
You see, from a customer standpoint, I was very happy and satisfied with the way SiteGround treated me.
Nothing was too much trouble and they seemed very willing to help, so I was happy.
So, the next job for me was to migrate the domain name from Bluehost to SiteGround.
Migrating domain names from Bluehost to SiteGround
To migrate my domain name for the website SiteGround just transferred for me (JusticeForDadsUK.com), I first had to unlock the domain from my Bluehost account, see image below to see how I did this.
Then I went back into my SiteGround hosting account and clicked on the Add Services tab, then scrolled down the page to Order Extras, then clicked on the Domain Transfer button.
I then filled in the domain transfer form which is pretty much self-explanatory, but I’ll walk you through the process nevertheless. Here is a screen shot of the form below.
Product Information – In here you enter the domain name you want to transfer and select any additional options.
Domain Transfer Information Required – In this field you need to enter the EPP authorization code, and administrative email address. In Bluehost, you can find your EPP code under domains, then select the domain you’re transferring.
In the domain information box, you’ll see a tab called transfer EPP, that’s where you will find your EPP code. Here’s a screenshot of what mine looked like.
Domain Owner Info – This is where you place domain owner information such as name and address, email, phone, and country. It’s important you keep this information up to date at all times.
OK so for me, once I was done filling all the fields in this page, I simply confirmed the terms and hit ‘Submit Order’ with my payment details.
If you’re doing this for the first time yourself, the process isn’t over yet.
You will be sent an email from SiteGround to authorize the domain transfer. When you receive this, open it and click on the approve transfer link within this email. A page will load in your web browser and you will need to enter your EPP code again, and simply agree to the terms of transfer.
Once submitted you’ll see this follow-up page:
I’d recommend saving the page or printing it for later reference.
Additionally, you will need to go back into your Bluehost domain info page to confirm the transfer there too.
The process is complete, transfer usually takes 7 days but I’ve found this to happen much sooner.
If you log into your SiteGround account and go to My Account, under Domains you’ll see that the the domain transfer is pending. See image below.
One last thing I want to mention is that you will probably need to change your domain DNS, as it will still be pointing to the Bluehost server your site was hosted on.
If you didn’t move your site (as shown at the start of this post), and you only moved the domain name, then leave this well alone.
Wrapping things up
And that folks, was my little experience with migrating my WordPress website from Bluehost to SiteGround. I now have both my blog and niche site proudly hosted with SiteGround.
Asides from the small but time-consuming error SiteGround made with moving the wrong database (website), the outcome was a positive one in the end.
Whilst they never really admitted that they made an error, or even apologized for the inconvenience caused, they did rectify the problem for me reasonably quickly, so like I said, happy days.
I’m still very happy that I made the decision to move away from Bluehost. I was paying a ridiculous amount of money for a lousy service.
I hope you’ve enjoyed reading through this post, and seeing the steps I took for successfully migrate my WordPress website from Bluehost to SiteGround.
If you found any value in this post, please do share it with your friends and followers on social media, I appreciate you as always.
Psst, need help with your website? Click here to see how I can help you.